[01 / 05] ANALYSIS
We study your work on site
We come with questions, not a ready-made answer. An order in an Excel file, its approval in a WhatsApp group, the invoice in a folder: we see where work waits and map how it really runs.
- We talk to your staff in the office, production, warehouse and field, and see whose hands each job passes through and how often data is retyped.
- We list the tasks only one employee knows how to do, the ones that stall when that person is away or leaves the company.
- We review the spreadsheets, forms, accounting and ERP systems you use, and decide with you which ones to keep.
- We discuss what you cannot see as a manager today, and agree with you on the indicators we will use to track progress.
By the end of this step you have a written process map showing how your work flows today and where it gets stuck.